Improving patient care through digital health

Convenient care </br>when you need it

Convenient care
when you need it

Since 2010, LifeLabs has been the only medical lab in Ontario and BC to offer online appointment booking and secure, online access to lab results for patients. Scheduling an appointment in advance provides patients with an option to pre-plan their trip to a lab and dramatically reduces time spent in the waiting room. Each year, over 1.6 million appointments are booked online through LifeLabs’ website.

In addition to patient convenience, the service also allows our employees to prepare for specialized services that require additional time or preparation. This process helps to streamline each visit and reduces wait times for other patients.

Did you know that the people that brought you appointment booking and my results and my ehealth are also connecting systems in health care?

“I use the online appointment booking service regularly for myself, and it makes it extremely easy to make an appointment – change or cancel, too!” says Maria, a LifeLabs patient. “I can also schedule time for my 94-year-old mother so that she doesn’t have to sit for too long in the waiting room. I’ve found that booking online is faster than making a telephone call and much easier because the site saves your information.”

2.5 million users access results online...
Customer satisfaction rate...
6.5 million litres of wastewater treated...
75% of Methanol recovered and reused ...