About the Report

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and health care practitioners to efficiently diagnose, treat, monitor and prevent disease. We support 20 million annual patient visits, and our 5,700 talented and dedicated employees conduct over 100 million laboratory tests using cutting-edge technologies. LifeLabs is Canada’s first commercial genetics lab as well as the country’s largest online patient portal, which allows more than 2.5 million Canadians to receive their results online each year.
Our commitment to innovation has helped millions of Canadians live longer, healthier lives.

Letter from the CEO

At LifeLabs, we take great pride in improving the health outcomes of Canadians. Through innovative technology and groundbreaking science, we work to continually improve the health care experience of the 79,000 patients we serve each day. Whether it’s launching a new genetic test to make sure you’re taking the right medication, conveniently delivering your test results online, or developing the next generation of health services, we are focused on empowering Canadians in their health journey.
As the new CEO of LifeLabs, I am honoured to join a team of highly skilled professionals who are truly passionate about providing exceptional patient care. As you will read in this year’s community report, we have advanced health care for Canadians while supporting our communities. Our stories capture ...
2500000
2.5 million users access results online...
Customer satisfaction rate...
6500000
6.5 million litres of wastewater treated...
75% of Methanol recovered and reused ...